6 Terrific Insights to Develop Lasting Client/Coach Relationships

6 Terrific Insights to Develop Lasting Client/Coach Relationships

“Push Yourself. Because No One Else Is Going to Do It For You” – success.com

This quote sums up what every fitness coach on the planet is relying on for their business to succeed.

Someone else’s motivation.

Let’s face it, you can have the best training plan in the world but if your client hasn’t got the will to do it, it’s all for nothing.

Motivation is a tricky thing.

You can’t really give it to someone.

Yeah, you can shout and scream in their faces in an effort to help them “dig deep”.

You can call them names to stimulate an anger you can use

Or you can offer someone who’s feeling really fragile an easy option that’s still achieving something.

But each of our clients is so different, it can be difficult to know how to tap into just the right motivational technique on any given day.

So, how do we develop super-motivated clients and a closer bond with our clients at the same time?

Well, the short answer is for you to take their strain.

Remove every obstacle you can that’s blocking them from taking action and make it feel as easy as possible for them to move forwards.

Here’s 6 steps you can take to help you do exactly that:

Step #1: Observe their body language

There’s no such thing as a purely emotional or a purely physical problem. Body and mind are interconnected and always working as one being, so if you’re observing someone with a low mood, it’s likely that their chest will be dropped into a slumped position, their head or at least eye gaze will be down and often their gestures are very small (like it’s a lot of effort to do more and they can’t be bothered).

But did you know that tightness around the chest area, especially down the sides of the rib cage and into the armpit, can contribute to this low mood?

Step #2: Watch them move

Bodies will always give non-verbal clues as to potential problems and watching someone move is a quick way to identify them before they become painful. Noting the small things like if their shoulders don’t move when they walk, or if their heel kicks out when they run are great indicators that there’s underlying issues.

Step #3: Notice their behaviour

Avoidance of a certain activity is a clear sign that the body is struggling with something. A reduced enthusiasm for running or jumping can be an indication that there’s a problem with an ankle, or a fear of getting under the bar in a snatch can indicate an underlying ankle, knee or even hip issue.

In this situation, screaming in someone’s face to try to get them to “push through” might actually cause them to hurt themselves!

Step #4: Listen for activities of excessive repetition

Our clients have lives outside of our training sessions (I know that can be pretty hard to imagine – haha!) and when they are suddenly disheartened or having an “off” day, it’s likely that they’ve been doing something out of the ordinary during the week that was more strenous or more repetitive than usual. In my experience, gardening is a common culprit – especially in the spring, when there’s not been much to do all winter then all of a sudden people find themselves spending hours on end “pottering” in the garden to get on top of the rapid new growth.

Step #5: Assume nothing

At this stage, your brain is likely to be jumping to all sorts of solutions to help. You’ve got a wealth of information about what could be contributing to your client’s lack of motivation but the real key to the unlocking their action is to ASK them what they would like to do.

It’s no good you planning a slow stretch session to help unwind all the areas of tension you’re suspecting if they just feel like thumping something!

Step #6: Blend what you know they need into what they want to do

Give them what they want! Once you get practiced at these observations and collating this information, you’ll be able to translate it into movements and activities that get rid of the underlying problems of muscle tightness that are contributing to your clients’ lack of motivation, yet your clients’ actually WANT to do!

When you can see beyond the obvious your clients will feel like you’re really listening to them, that you totally understand where they’re coming from and that you know exactly what to do, regardless of how they feel.

That is a powerful connection to have and practicing these 6 steps in every session will help you to eliminate any underlying tightness that can contribute to low mood, lack of energy and lack of motivation. Which means that you’ll develop super-motivated clients who take the actions they need to get the results that your training can deliver!

Now you’re not just any old coach, you’re a super-coach (which means that they’ll never want to leave you)!

This 6 step process forms part of my “Eyes, Ears, Ask, Give” strategy that I outline of pages 28-31 in my FREE upcoming book “The Coaches Guide to Long-Term Injury Prevention Success” – which has now been finished! If you haven’t joined the “Founder Members” list yet, time is running out!

Not only will you get the entire book before anyone else, but you’ll get a personal invite to a LIVE Q&A session, so you can ask me anything you like about the book AND a whole plethora of other freebies that everyone else will have to pay for once the book goes live to the public.

So, if you haven’t yet, register here now and you won’t get left behind!



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